pk997 Terms and Conditions

These terms and conditions ("Terms") apply to the use of the pk997 platform and all its associated services ("Services"). pk997 is a secure and reliable online betting and casino platform operated for users in Bangladesh.

When you visit the pk997 website (pk997.lat) or mobile application, open an account, or use any service, you automatically agree to comply with these terms and conditions. If you do not agree with any of the terms, please refrain from using this platform.

pk997 reserves the right to change these terms and conditions at any time without prior notice. Users will be informed as much as possible of any significant changes. Continued use of the platform after changes will be understood as your acceptance of the new terms and conditions.

To open an account and use the services on pk997, the following conditions must be met:

• You must be 21 years of age or older. This platform is open only to those aged 21 and above.
• You must be a resident of a region where online betting is legal.
• You must have the legal capacity to receive pk997 services.
• You must ensure that you are opening an account on your own behalf and not as a representative of any third party.
• You must not be a user previously banned or terminated by pk997.

pk997 may request identity documents or proof of age at any time for age verification purposes. Failure to provide accurate information may result in account suspension.

3.1 Registration Process

Providing accurate and complete information is mandatory when opening an account on pk997. Each individual may open only one account. Attempting to obtain bonus or promotional benefits by opening multiple accounts may result in all accounts being terminated and any deposited funds being forfeited.

3.2 Accuracy of Information

All information provided at the time of registration, including name, address, email and mobile number, must be correct. pk997 reserves the right to suspend or terminate an account if false or inaccurate information is provided, and in such cases there is no obligation to return the balance.

3.3 Password Security

It is your responsibility to keep your account password confidential. Do not share your password with anyone else. If you suspect unauthorized use or a security breach, contact pk997 support immediately.

3.4 KYC Verification

pk997 may at any time request a national identity card, passport or birth registration certificate as part of the KYC (Know Your Customer) process. The withdrawal process may be on hold until verification is complete.

4.1 Deposits

The minimum deposit amount on pk997 is ৳300. Accepted deposit methods are: bKash, Nagad, Rocket, Upay and bank transfer. Deposits from third-party accounts are not accepted — use only a payment account registered in your own name.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 1 hour. Withdrawals must be made using the same method used for the deposit. Before withdrawing, the user must fulfill the wagering requirements of all active bonuses.

4.3 Transaction Verification

For large withdrawal amounts, pk997 may request additional identity verification or documentation. pk997 reserves the right to suspend any transaction in cases of fraud or suspicious activity.

5.1 Welcome Bonus

pk997 offers new members a 150% bonus on the first deposit, up to a maximum of ৳10,000. A minimum deposit of ৳300 is required to receive this bonus.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times (15x). This means you must wager 15 times the total amount of the bonus and deposit before becoming eligible to withdraw. The bonus balance cannot be withdrawn until the wagering is complete.

5.3 General Bonus Terms

• Each bonus may have its own validity period, wagering requirements and game restrictions.
• The benefit of a single bonus offer cannot be claimed more than once.
• If bonus fraud is suspected, pk997 reserves the right to cancel the bonus and forfeit any associated winnings.
• pk997 reserves the right to modify or cancel any bonus offer at any time.
• The weekly cashback for the VIP program is: Bronze — up to 0.5%, Silver — up to 1.0%, Gold — up to 1.5%.

6.1 Fair Play Guarantee

pk997 is committed to ensuring fair play at all times. The outcome of all games is determined by a verifiable Random Number Generator (RNG), which is impartial and fair.

6.2 Betting Rules

• A bet once confirmed cannot be changed or cancelled.
• pk997 reserves the right to void any bet placed based on incorrect odds or payouts displayed due to a technical error.
• In sports betting, if an event is cancelled or suspended, bets will be settled in accordance with pk997's rules.

6.3 Game Providers

pk997 operates in partnership with various world-class game providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft and Ezugi. Each game provider's own rules may apply.

The following activities are strictly prohibited on the pk997 platform:

• Fraud and Deception: Gaining an advantage through any form of fraud, account hacking, use of bots or any other dishonest method.
• Multiple Accounts: Opening and operating more than one account by the same individual or household.
• Money Laundering: Using the platform to launder illegal funds.
• Software Manipulation: Attempting unauthorized access to or modification of the platform's software, database or network.
• Automated Betting: Placing bets using automated or robotic methods.
• Third-Party Payments: Making deposits or withdrawals using a payment method not registered in your own name.
• Spreading Misinformation: Spreading false or misleading information about pk997 or its services.

Involvement in any of the above activities may result in immediate account termination, forfeiture of all winnings and balances, and legal action where necessary.

8.1 Suspension or Termination by pk997

pk997 may temporarily suspend or permanently terminate any account without prior notice under any of the following circumstances:

• Violation of these terms and conditions.
• Providing false or incomplete information.
• Evidence of fraud or suspicious activity being found.
• By court order or order of a regulatory authority.

8.2 Closure by the User

You may contact pk997 support at any time to close your account. It is recommended that you fulfill all active bonus wagering requirements and withdraw any withdrawable balance before closing your account.

pk997 believes in responsible gaming. Gambling is an entertainment activity, but it is important to remain aware of the risks of addiction and financial harm.

• This platform is for those aged 21 years or older only.
• Never bet more than you can afford.
• pk997 provides self-exclusion, deposit limit and session limit setting features.
• If signs of gambling addiction appear, seek help immediately.

For more information on responsible gaming, visit our Responsible Gaming page.

Protecting your personal information is the highest priority for pk997. All data is secured through SSL encryption technology. pk997 never sells your information to third parties.

For details on how we collect, use and protect data, please read our Privacy Policy.

All content on the pk997 platform — logos, designs, text, graphics, software, databases and other elements — is the intellectual property of pk997 or its licensors. No content may be reused, republished or used commercially without the written permission of pk997.

pk997 always strives to ensure a secure and reliable service. However, pk997 is not liable for:

• Loss caused by internet disconnection or technical issues with third parties.
• Account information being compromised due to the user's own carelessness.
• Service disruption caused by events beyond the user's control.
• Financial loss that has occurred in accordance with these terms and conditions.

In the event of any dispute, pk997's maximum liability will be limited to the amount of the disputed transaction.

pk997 reserves the right to change these terms and conditions in part or in full at any time. A notice will be published on the website when changes are made. Continued use after changes will be considered acceptance of the new terms and conditions.

pk997 reserves the right to suspend or discontinue services in part or in full at any time. Every effort will be made to provide as much advance notice as possible before services are discontinued. Arrangements will be made to return any withdrawable balance in the event of service closure.

If you have any questions or complaints about these terms and conditions or our services, please contact us:

• Live Chat: 24/7 Bengali live chat support
• Email: [email protected]

Any dispute will first be addressed through direct discussion. Our support team is ready to provide a quick and effective resolution to any issue you have.

For more general questions, visit our FAQ page or read About Us.